Bitnob legal

This Policy describes how Bitnob Technologies Inc. on behalf of itself, subsidiaries, and affiliates (hereinafter called "Bitnob" or "we" or "our") will ensure the data privacy of its users.

This Policy applies to the personal data collected by Bitnob when you use our website, mobile application, social media platforms, tools and any other platform belonging to Bitnob (collectively, the "Services") or otherwise interact with us as described below.

We may update our Policy from time to time at our sole discretion. Thus, you are advised to review this page periodically for any changes. These changes are effective immediately after they are posted on this page. Where updates are made to the Policy, we will notify you of same by updating the date at the top of this Policy, and in some cases, provide you with additional notice (by adding a statement to the homepages of our website or mobile application; or by sending you an email notification).

You accept this Policy when you access our platforms, or use our Services, technologies, content or functions offered on our website, mobile applications, digital platforms, social media, amongst other platforms which may be contemplated to be used by Bitnob.

By signing up to our mobile application and using our Services, you hereby confirm that you have read, understand, and agree to be bound by this Policy. If you do not wish to be bound by the provisions of this Policy, you should not access the mobile application or sign up for our Services.

If you choose to use our Services, then you agree to the collection and use of information in relation to this Policy. The personal data that we collect is used for providing and improving our Services. We will not use or share your information with anyone except as described in this Policy.

For a better experience, while using our Services, we may require you to provide us with certain personally identifiable information, including but not limited to your:

1. Name and address
2. Phone number and email address
3. Date of birth
4. Bank account information
5. BVN
6. Username and password
7. Next of kin details

When you create a Bitnob account, we may collect information about you from third party service providers to verify your identity and for fraud prevention. We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

The information that we request will be retained by us and used as described in this Policy. The mobile application does use third party services that may collect information used to identify you.

Our third party service providers include:

1. Google Play Services
2. Firebase Analytics
3. Cookies

When you access or use our Services, we automatically collect personal data and other information about you as follows:

1. Log information: We log information about your use of our Services, including browser type, access times, pages viewed, IP address and previous pages.
2. Device information: Information about your computer and mobile device hardware and software may be automatically collected.
3. Location information: We may collect your location information from your mobile device with your prior consent to prevent fraud.

We may use your personal data for the following reasons:

1. Provide, maintain, and improve our Services
2. Statistical analysis and market research
3. Detect and prevent fraud or illegal activities
4. Respond to inquiries and provide support
5. Send technical notices and security alerts
6. Provide customer service and support
7. Personalize and improve our Services
8. Communicate about products and services

We may employ third-party companies and individuals due to the following reasons:

1. To facilitate our Services
2. To provide services on our behalf
3. To assist in analyzing Service usage

We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Bitnob takes reasonable measures to help protect all personal data from loss, theft and unauthorized access. To prevent unauthorized access to your information, we have implemented strong controls and security safeguards at the technical and operational levels.

1. Implementation of privacy protection policies
2. Limited access to authorized personnel only
3. Secure firewalls and encryption measures

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policy of these websites.

Our Services do not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16.

If we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

This Policy describes your privacy rights regarding our collection, use, storage, sharing and protection of your personal data.

Your Rights Include:

1. Request access to and rectification of your personal data
2. Restrict processing or object to processing
3. Data portability
4. Withdraw consent at any time
5. Lodge a complaint with relevant authority

For any privacy-related requests or questions, please contact us at compliance@bitnob.com.

We only process personal data where we have a lawful basis for doing so, such as the following:

1. User consent: This is where you have given us explicit permission to process personal data for a given purpose. For example, if you create a profile on our mobile application, we may additionally ask you to consent.
2. Legal obligations: To comply with our legal and regulatory obligations.
3. Contractual necessity: To perform a contract with you or to take steps at your request before entering a contract.
4. Legitimate interests: To use your personal data as is necessary for our legitimate interests or the legitimate interests of others.
5. Public interest: To protect your interest, the interest of another data subject or for the performance of a task carried out in the public interest or in exercise of official public mandate.

In the event we become aware that the security of our Services have been compromised or users' personal information have been disclosed to unrelated third parties as a result of an external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities.

If you wish to delete your account or any personal data associated with it, you can submit a request directly through the app.

Steps to delete your account:

1. Log into the app
2. Navigate to the Profile section
3. Choose Delete Account and follow the on-screen instructions